Privacy Policy

Last updated: February 9, 2026

This Privacy Policy describes how Meitech Finance ("we", "us", or "our") collects, uses, and discloses your personal information when you use our financial software platform.

1. Information We Collect

Personal Information

When you use our services, we may collect:

  • Name, email address, and contact information
  • Business information (institution name, address, registration details)
  • Financial information necessary for service provision
  • User credentials and authentication data
  • Communication preferences

Usage Information

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Transaction history and patterns
  • Error reports and performance data

2. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our services
  • Processing transactions and financial operations
  • Improving and optimizing our platform
  • Communicating with you about updates and services
  • Complying with legal obligations
  • Preventing fraud and ensuring security

3. Data Security

We implement industry-standard security measures to protect your information:

  • 256-bit SSL encryption for data transmission
  • Encrypted storage of sensitive data
  • Regular security audits and testing
  • Access controls and authentication protocols
  • Employee training on data protection

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers who assist in platform operation
  • Regulatory authorities as required by law
  • Business partners with your consent
  • Successor entities in case of merger or acquisition

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at privacy@meitechfinance.com.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Financial transaction data is retained as required by financial regulations.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users and maintain sessions
  • Remember user preferences
  • Analyze platform usage
  • Improve security

You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and, where appropriate, through other communication channels.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Meitech Finance
Data Protection Officer
123 Finance Street
Airport Residential Area
Accra, Ghana
Email: privacy@meitechfinance.com
Phone: +233 30 123 4567